Cancellation Policy

Low – Mid – High Season

  • If the booking is cancelled 28 days or more prior to the date of checkin, there will be a full refund.
  • If the booking is cancelled less than 28 days prior to the planned arrival date, there will be no refund and full payment can be taken.   As a courtesy we try and fill your cancelled booking and alter refund accordingly.

Short Notice Bookings

  • Where a booking is made less than 14 days prior to the planned arrival date, there will be no refund and full payment can be taken unless the premises are re-let for the total period of the original booking.

Confirmed Bookings

  • A booking that has not been confirmed by a deposit being paid is not guaranteed.
  • A deposit of $300 in the Low season, $500 in the Mid – High seasons,  and $500 for bookings over 12 days long will confirm the booking.   One night bookings, full payment is taken in advance.  Deposits can be paid by creditcard or bank transfer to below account.
  • The balance to be paid by bank transfer only no later than 7 days before checkin, to the below account:
  • ACCOUNT NAME – Ekberg Management Family Trust a/c
  • BSB – 014688          ACCOUNT NUMBER – 6479 73209    Description – Surname and date of checkin eg Hunt2/5