Cancellation policy: Free cancellation is available for guests that cancel more than 28 days prior to check in, a full refund is then activated including your deposit.
If cancelled less than 28 days prior to arrival, or in case of a no-show, the total price of the reservation will be charged.
If you have checked in and choose to vacate the apartment before the confirmed departure date, no refund will be issued.
Deposit Policy
A $300 deposit in low season and a $500 deposit in school holidays is payable by bank transfer in order to make a direct booking.
Once the deposit is received, we will email out a confirmation letter confirming your booking.
The remaining balance is due at least 10 days prior to arrival also to be paid by bank transfer to the below account:
Bank: ANZ
Account name: EKBERG MANAGEMENT FAMILY TRUST
BSB: 014688
Account number: 6479 73209
Reference: SurnameDateOfCheckin (eg Smith2/3)
SWIFT Code (for International transfers): ANZBAU3M
